Novia Health
The offline-first hospital operating system for Nigerian care teams, from reception and wards to lab, pharmacy, theatre, billing, HMO, and multi-branch management.
Care teams working from one shared hospital view
Doctors and nurses can keep reviewing patients on ward tablets, even when internet service is unstable.
Ward team
Care teams working from one shared hospital view
Designed for Nigerian healthcare providers moving from paper and disconnected tools to one hospital operating system
Nigerian Hospitals Deserve Better Software
Most hospital software wasn't built for the realities of healthcare delivery in Africa.
Paper Records & Fragmented Systems
Critical patient data locked in notebooks, spreadsheets, and disconnected software. No single source of truth across departments.
Western EMRs That Don't Fit
Built for US/UK workflows, missing HMO billing, Nigerian tax compliance, local payment rails, and offline capability.
HMO Billing Chaos
Manual claims submission, lost paperwork, months-long reconciliation cycles, and no visibility into outstanding receivables.
Hospital operating system
One operational spine from reception to discharge.
Novia Health brings clinical care, diagnostics, pharmacy, billing, HMO claims, operations, compliance, and patient communication into a single workflow built for Nigerian hospitals.
Stage 1
Reception
Stage 2
Clinical care
Stage 3
Revenue cycle
Clinical EMR
Patients, encounters, vitals, diagnoses, allergies, care plans, discharge notes, and clinical handover.
Ward Operations
Admissions, beds, nursing observations, high-risk patients, SBAR handover, and shift visibility.
Diagnostics
Laboratory, radiology, specimen flow, critical result alerts, attachments, and reporting queues.
Pharmacy
Prescriptions, dispensing, stock, drug interactions, allergy checks, and controlled medication direction.
Revenue Cycle
Billing, cashier, deposits, receipts, POS/transfer reconciliation, HMO/NHIA claims, GL, AP, and AR.
Front Desk
Appointments, queue, patient search, registration, phone/MRN lookup, reminders, and branch workflows.
Patient Experience
Portal, mobile direction, result locker, reminders, emergency passport, family payments, and telemedicine.
Local Node and Cloud
Hospital appliance, local search, local auth direction, sync, backup, replication, and cloud aggregation.
Governance
NDPR-ready controls, audit trails, incidents, credentials, compliance registers, and management reports.
Modules with clinical depth
Built for general hospitals, specialist centres, and mission hospitals.
Novia Health is not a thin CRUD list of departments. Each module is designed around what the team needs to see, decide, sign, bill, and hand over during a real shift.
OPD and Encounters
Registration, queue, triage, SOAP notes, diagnoses, vitals, care plans, referrals, and discharge summaries.
Workflow
NEWS2 vitals
Workflow
Allergy banner
Workflow
ICD-10 diagnosis
Nigeria-first design
Not a Western EMR with a Naira symbol attached.
Novia Health is designed around the real workflows of Nigerian hospitals: unstable internet, generator costs, HMO delays, cash desks, busy wards, paper fallback culture, and low-cost devices.
LAN
Clinical work continues locally.
NGN
Cash, POS, transfer, HMO.
774
State and LGA aware records.
Hospital Local Node
Run the EMR, database, search, queues, and file storage on the hospital LAN when the internet goes down.
Offline-First Clinical Work
Doctors, nurses, lab, pharmacy, and billing teams keep working during WAN outages instead of returning to paper.
Cash, POS, Transfer, USSD
Support the payment mix Nigerian hospitals actually use, with Paystack, Flutterwave, deposits, receipts, and reconciliation.
NHIA and HMO Claims
Tariffs, pre-authorizations, claims, denials, disputes, and receivables are handled beside the clinical record.
Nigerian Finance and Payroll
Service pricing, GL, AP, AR, PAYE, pension, NHF, assets, stock, and operational cost visibility live in one system.
Power and Generator Realities
Track diesel, outage windows, solar support, and operational cost per clinical hour for hospital administrators.
Typo-Tolerant Name Search
Local Typesense search helps reception find Chukwuemeka, Chukwuemka, Afolabi, or Abdullahi under pressure.
States, LGAs, Branches
Patient address, hospital branches, referrals, reporting, and operational views are shaped around Nigerian geography.
Low-Cost Android Ready
Dense, tablet-friendly screens help busy wards work on affordable devices without losing clinical context.
Multi-Language Care
Built with room for Hausa, Yoruba, Igbo, Pidgin, and patient-facing reminders across SMS, WhatsApp, and mobile.
Termii, WhatsApp, FCM
Appointment reminders, vaccine nudges, result alerts, and family updates fit local communication habits.
NDPR and Audit Trails
Consent, data subject requests, breach logs, admin access, and immutable audit events support real governance.
Local node topology
Cloud is the backup. The hospital keeps running.
The clinician-facing app talks to the hospital's local node on Wi-Fi. The cloud aggregator syncs when the internet returns.
Step 1
Ward tablet
Step 2
Local API
Step 3
Postgres + Search
Step 4
Cloud aggregator
Product family
One platform, four product surfaces
Start with the hospital operating system. Add clinic, AI, and payment layers as the rollout matures.
Novia
Core Hospital Platform
The full healthcare operating system: records, billing, pharmacy, lab, appointments, wards, operations, and reporting.
Novia Clinic
Light Tier for Clinics
A focused workflow for small clinics and PHCs: patient records, encounters, appointments, basic billing, and simple operations.
Novia AI
AI Clinical Suite
AI scribe, clinical decision support, prescription safety, radiology assistance, and natural language analytics direction.
Novia Pay
Payments and Billing Layer
Paystack, Flutterwave, deposits, invoicing, cashier workflow, receipts, HMO claims, and revenue reconciliation.
Launch pricing
A safer way for Nigerian hospitals to trust a new system.
Start with a sandbox, prove one live workflow, then expand into the full hospital operating system with Flutterwave-first payments and local-node readiness.
14-day sandbox
Let management, doctors, nurses, lab, pharmacy, and cashiers test with demo data first.
30-day live pilot
Run one real department or branch with onboarding support before full rollout.
Founding price lock
Early hospitals that complete pilot get protected launch pricing for 24 months.
Local-node ready
Offline-first appliance setup is quoted separately when the hospital is ready.
Clinic Starter
For solo clinics, PHCs, and teams that need to evaluate Novia Health safely.
- Up to 3 staff members
- 100 patients per month
- 1 location
- Patient records and encounters
- Appointments and scheduling
- Basic billing and invoicing
- Flutterwave-ready payment setup
Standard Launch
For general hospitals starting with reception, OPD, lab, pharmacy, billing, and HMO.
- Up to 15 staff members
- Unlimited patients
- 1 location
- 30-day live pilot included
- Laboratory and radiology
- Pharmacy and drug management
- Nursing module
- Insurance and HMO billing
- Receipts, invoices, and hospital letterhead
Pro Launch
For specialist centres and multi-department hospitals that need deeper clinical modules.
- Unlimited staff
- Unlimited patients
- Up to 3 locations
- All specialist departments
- Maternity, pediatrics, theatre, blood bank
- Dental, fertility, oncology, ENT
- AI scribe and clinical decision support
- Telemedicine and patient portal
- Multi-branch management
Local Node / Enterprise
For mission hospitals, hospital chains, and sites where internet reliability is a serious risk.
- Unlimited locations
- Hospital local node setup
- Local PostgreSQL, Redis, Typesense, and MinIO
- White-label or custom domain
- Dedicated implementation support
- Priority SLA
- Custom integrations
- Data migration assistance
- Cloud aggregation and backup planning
Product principles
Designed from real hospital pressure points
Until verified customer case studies are published, Novia Health uses transparent product principles instead of fake logos or quotes.
“When internet drops, the ward should not stop. Novia Health is being shaped around a local-node model so clinicians keep documenting care on the hospital LAN.”
Offline-first pilot requirement
“Reception, cashier, pharmacy, and HMO desks need one source of truth across cash, POS, transfer, deposits, tariffs, and claim status.”
Revenue-cycle workflow
“A doctor should see allergies, vitals, active diagnosis, medications, lab results, and billing context before making the next clinical decision.”
Clinical cockpit principle
13+
Specialized Departments
50+
Clinical Features
19
Backend Modules
99.9%
Uptime Target
Questions
What hospital leaders usually ask first
Short answers for medical directors, hospital administrators, IT teams, and finance leads evaluating Novia Health.
Pilot-ready direction
Build the hospital system that keeps working when the internet does not.
Start with one hospital, one local node, and the core workflows: patients, encounters, lab, pharmacy, wards, billing, payments, and HMO.